Frequently asked questions – everything about your visit

Monday to Sunday: 10:00 AM – 6:00 PM

The museum is located in the center of Český Krumlov at Svornosti Square 14. You can find directions to us in the Contact section.

The Chocolate Museum and the shop are open every day, including public holidays.

Individual visits – you can come without a reservation during the museum’s opening hours. The current opening hours are always available on our website. Children’s birthday parties, workshops, and chocolate-making activities for groups of 5 or more can be booked at: vedouci@museumkrumlov.cz Corporate and teambuilding events can be booked at: hotel.manager@svachovka.cz

A visit to our experience center usually takes about 60 minutes.

Yes, there are interactive games and a chocolate tasting.

Yes, you can take photos. We’d love to see your pictures on Instagram or Facebook. Please use the hashtag #muzeumcokoladykrumlov.

Not yet, but we are working on it.

Of course. We offer gift vouchers with a value of your choice. They can be used for purchases in our shop, museum admission, children’s birthday parties, workshops, and more.

No. Unfortunately, animals are not allowed in the museum, with the exception of guide dogs for the visually impaired.

Czech and English (subtitles).

Only bottles of water are allowed.

All chocolate offered for tasting in the museum is free from gluten and nuts. Lactose is not present in our dark chocolate, which you can taste at the end of the tour.

During the one-hour workshop, you can choose between milk and dark chocolate. If you are lactose intolerant, you should choose dark chocolate.Please note that a variety of toppings and chocolate decorations used during the workshop may contain lactose.

At the end of the tour, you will receive a spoon and can serve yourself delicious 100% hot chocolate – white, milk, caramel, and 70% dark. You will taste authentic Belgian chocolate.

You will definitely love it. You’ll get to try working with chocolate, taste pralines, and learn interesting facts. Of course, there will also be strawberries dipped in chocolate. You can also experience chocolate pairing with Old Well whisky or liqueurs. For more information, please contact: hotel.manager@svachovka.cz

Yes, tastings of selected types of chocolate are included in the visit. The selection may vary depending on current availability.

Please contact us in advance – we will be happy to confirm the current accessibility options and assist you with your visit.

Yes, the museum includes a shop where you can purchase chocolates, gifts, and souvenirs.

Yes, we offer discounted admission for groups and schools, as well as the option of a customized program. We recommend making a reservation in advance.